Last Updated: 1st of December, 2025
This Cookie Policy explains how Avista (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website, use Avista Care, or interact with Avista Chat (the “Services”).
By using our Services, you consent to the use of cookies as described here.
Cookies are small text files stored on your device when you visit a website.
They help websites work properly, remember your preferences, and understand how users interact with the Service.
We use cookies for the following purposes:
These cookies are required for the website and dashboards to function, such as:
You cannot disable essential cookies without affecting functionality.
These cookies help us remember your choices, like:
They make your experience smoother and more personal.
These cookies help us understand how users interact with the Services, for example:
We use analytics tools that anonymize or pseudonymize data whenever possible.
Used to detect:
These cookies keep Avista Care and Avista Chat stable and secure.
Some trusted service providers may place cookies on our behalf, such as:
These partners may change over time and follow strict contractual and GDPR obligations.
In addition to the above, Avista Chat may use cookies to:
No AI training or external profiling uses these cookies.
You can control or disable cookies through your browser settings.
You can usually:
However, blocking essential cookies may prevent parts of the Service from working as intended.
We rely on the following legal bases for using cookies:
Where required, we will request your consent before placing non-essential cookies.
We may update this policy occasionally to reflect changes to our technology or legal requirements.
If changes are significant, we’ll notify you through our website or dashboard.
If you want more detail about our services, your privacy or how we handle data, you can contact us through our website.